Customer care
Shipping & returns.
Shipping in the UAE
Shipping is complimentary on UAE orders above AED 350. For smaller orders, shipping is shown before you pay.
GCC and worldwide
We ship across the GCC by express courier, and worldwide via DHL in three to five days.
Any shipping charges and import duties for your destination are shown before you pay.
Returns
Unopened products can be returned within fourteen days of delivery.
If an opened product did not agree with your skin, write to care@dermagate.ae. We look at every case individually.
Questions
Write to care@dermagate.ae with your order number and we will reply ourselves.